Automated Communications Hub
We developed a scalable and augmented AI chat messaging platform to power digital communities and enterprise workflow communications.
Chatnels is the automated communications hub that narrows the communication gap between your team and clients to facilitate a high-performing customer experience. As an integrated platform, Chatnels enables code-free AI-powered chat bots that automate recurring tasks; enhances customer engagement experiences with interactive conversational assessments, questionnaires and surveys; and provides a unified workflow hub for your entire team to efficiently manage clients together.
Take Chatnels another step further and enable increased customer value and user experience using community enhancement. Chatnels seamlessly connects organizations with their clients by enabling a designated area for users to exchange ideas, discuss problems, and share experiences on various topics to help organizations humanize their brands.